Travel cancellation and interruption insurance Easy Way Back

„Before you go, and during it you never know what can happen. A fire at home, a broken leg, or an unfortunate accident can happen to anyone. Thanks to the insurance, I do not have to worry about the costs associated with resignation or interruption of my journey.“

Individual insurance of travel cancellation and interruption Easy Way Back is an insurance that protects you against incurring contractual penalties related to resignation or interruption of a foreign travel lasting no more than 92 days.

The insurance can cover not only travels abroad offered by travel agencies, but also those organized on your own, so you can get a refund, for booking a hotel or renting a vehicle etc.

Insurance events cover both the insured and a co-traveller:

PRIVATE EVENTS
  • • Accident
  • • Sudden illness
  • • Death incl. death resulting from Sudden deterioration of chronic disease
  • • Death of a Close person (incl. chronic disease) up to 45 days before the travel and during travel
  • • Determination by Polish Health Institute of a stay in sanatorium
  • • Complications related to the pregnancy (up to 32 W)
  • • Childbirth
LEGAL EVENTS
  • • Mandatory subpoena to appear in the court
  • • Summons to resit examination, necessary to continue education
RANDOM EVENTS
  • • Burglary, Fire, Flood or Natural disaster occurring in the place of residence
  • • Car accident or theft of the car
  • • Theft of ID documents needed for the Foreign travel
  • • Terrorist attack in the place of Travel
  • • WHO pandemic alert in the place of Travel
  • • Natural disaster in the place of Travel
PROFESSIONAL EVENTS
  • • Damage as a result of Burglary, Robbery or Fire in the workplace
  • • Determination by the employer of a new job starting date registered earlier in the Labor Office as an unemployed person
  • • Loss of employment

The detailed scope of insurance protection, including the exclusion of the insurer's liability, are set out in the General Terms and Conditions of Travel Cancellation and Interruption Insurance Easy Way Back.

As of March 1, 2020 insurance was withdrawn from sale.

How to raise a claim?

In order to submit a claim, get assistance or notify about an insurance event, please contact the Help Center:

- by phone +48 22 749 97 22 (call cost according to the operator's rate)

- by fax: +48 22 864 55 23

- via e-mail: assistance@isoncare.pl

- in writing or in person at: ISON Care Sp. z o.o., ul. Sienna 73, 00-833 Warszawa.

Help Center operates 24 hours a day, 7 days a week.

Documents to download: